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Have a question, need support, or want to learn more about Riverside Laundry? Our team is ready to assist. Reach out and we’ll get back to you as soon as possible.

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  • Trusted ServiceLoved by 2,000+ customers

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Customer Support & Inquiries

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  • Order Help

    Questions about pickups, deliveries, or an existing order.

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  • Billing & Payments

    Help with charges, deposits, refunds, or payment methods.

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  • New Customer Questions

    Learn more about our services, pricing, and how it works.

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  • Business & Partnerships

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Quick answers

Frequently Asked Questions

Find quick answers to common questions. Need more help? Contact us anytime.

View All FAQs
How do I place an order?

You can place an order through our website in a few minutes. Choose your services, select a pickup date and time window, add any notes, and confirm with a small refundable deposit. We’ll take care of the rest!

Can I modify or cancel my order?

Yes. Reschedule or cancel up to 2 hours before your pickup window and your deposit is refunded in full. Just reply to your confirmation text, email us, or call.

What items can I include in my laundry order?

Everyday clothing, bedding, towels, delicates and dry-clean-only garments. Please separate dry cleaning into its own bag and leave out hazardous or heavily soiled items.

Do you offer same-day service?

Yes. Express same-day service is available in most Riverside, Corona and Jurupa Valley ZIP codes for orders picked up before 10 AM.